1. Ticket price and attendance
1.1 Ticket Purchase Conditions:
(a) Refund Policy: Tickets are refundable only if the cancellation request is received more than 90 days prior to the event. No refunds will be issued for requests made within 90 days of the event except as provided in Section 2.3.
(b) No Transfers or Exchanges: Tickets are valid only for the event and date for which they are purchased. They cannot be transferred to events in future years, nor can they be exchanged for store credit or vouchers.
1.3. All attendees must have a valid ticket to enter event areas (including all sessions, workshops, and lectures). Anyone found in event areas without a valid ticket will be asked to leave those areas immediately. Access to performances may be granted to non-ticketholders at the organizers’ discretion.
1.4. We retain the right to cancel a registration at any time.
1.5. Registration must be made in your full name and performing name (if applicable).
1.6. Guests of registrants are not permitted in live sessions, workshops, or lectures. Guests may be permitted at magic performance shows, subject to the organizers’ discretion.
2. Performers, line-up and schedule
2.1. Due to the nature of this kind of event, the performers and schedule may change without prior notice. In the event of a performer needing to cancel, we are not able to accommodate refunds or changes to tickets.
2.2. We try to run all events on time. However, some timing adjustments may be necessary during the convention to keep things running smoothly.
2.3. In the event that we need to postpone the event due to the government regulations or in the interest of health and safety for our guests, performers or team, your ticket will be automatically transferred to the new date under the same terms and conditions. In the event of a cancellation, we will contact you to arrange a full refund.
2.4. In the event of cancellation or rescheduling, we are not responsible for any costs incurred to you, including but not limited to travel and hotel costs. We recommend booking travel and accommodations that are easily cancellable or refundable.
3. Photography and Video
3.1. Photography is not permitted unless the performer you are photographing gives consent beforehand.
3.2. Filming is not permitted under any circumstances.
3.3. No photographs from the convention are to be published in print media without consent from the organizers.
4. Health and safety
4.1. Please do not attend in person if you are experiencing symptoms of a contagious illness. You agree to follow any health and safety guidelines currently in effect at the venue.
